CONGRATS to the Hilton Head 8U Machine Pitch Baseball Team!

A huge IMC Resort Services, Inc. CONGRATULATIONS to the Hilton Head 8 & Under Machine Pitch baseball team that won the SC State Championship at Clemson AND went on to the Dixie Youth Baseball World Series in Lumberton, NC.

The boys finished SECOND in a three-game playoff in the finals with Florida.

While they came up just one game short of “winning it all” we are all extremely proud of how they represented our tiny little community.

At the World Series they defeated very good teams from Alabama, Georgia, Virginia, Louisiana, Mississippi and Florida once to force the third game final.

By the way, our very own PETER FENSTERMAKER, Ron’s grandson and son of Craig and Jaime, was a member of this terrific group of young men!

WAY TO GO BOYS! WE ARE SO INCREDIBLY PROUD OF YOUR ACCOMPLISHMENTS & THE WAY YOU REPRESENTED SOUTH CAROLINA & HILTON HEAD ISLAND!

Remembering a Good Friend...

Very recently, we at IMC lost one of “our own."

TOM WATERS passed away on Tuesday July 31, 2018. Tom was a vendor for many of our properties, such as Plantation Pool Services. He was a Board member and past President at Broad Creek Landing and, leading up to his retirement, he was a staff member of ours here at IMC.

Tom almost always had a smile on his face and certainly always had something to say.

We will miss you Tom, RIP.

TALKING TECH.

Technology Advancements for the Evolving Business Landscape

The customer experience is always central to the value Western Alliance delivers for clients. Now, investments in fast-moving digitalization are powering even more synergies, cost-savings and convenience for our business clients – all core to a great banking relationship.

"Our focus is on continual technology advancements designed to simplify life for our customers," says John Peckham, EVP and Chief Information Officer, Western Alliance Bank.

From fast and flexible mobile banking solutions and automated tools to fight fraud to systems that optimize payments and receivables, the bank's enhanced digital resources help clients succeed.

No matter which banking channels clients choose, Western Alliance differentiates the experience with comprehensive, hands-on training and advisory support.

"Western Alliance works hard to understand our customers' businesses. This is a strength that helps us solve client problems and tailor smart, effective solutions, so they can increase their level of efficiency."

Elaine Szeto, Chief Product Officer Western Alliance Bank

High-tech Advantage for Lowcountry HOA Leader

It turns out that technology is essential, even in a natural paradise like Hilton Head in South Carolina's famed Lowcountry. For IMC Resort Services, one key to ensuring the experience is nearly as perfect as the scenery for more than 10,000 condo owners is the seamless interface with Alliance Association Bank.

"We wouldn't be where we are without our bank," says Ron Fenstermaker, CEO, IMC Resort Services. "They bring us advanced systems that give us internal efficiencies, so we can focus on taking care of our properties and our customers."

IMC chose the bank because of its tech-forward solutions for community management companies. The bank's ConnectLive platform integrates with the industry-specific Village Management Software to automate the business' complex administrative infrastructure that handles billing, accounting and banking for each of its client communities.

Grounded in operational efficiency, IMC has been able to grow by emphasizing customer service, adding nearly 40 new communities for a total of 80+, since beginning its relationship with Western Alliance's Alliance Association Bank in 2010.

"IMC's commitment to excellence – backed by the strong productivity supported by our technology – has helped transform this market-leading company."

Stacy Dyer, SVP, Alliance Association Bank

For the full article, please CLICK HERE